Job Details

Research Services Coordinator

🏛️ Chicago State University Chicago, IL 📍 USA 🗓️ Posted Nov 21, 2025 ⏳ Due Nov 07, 2026
Library and Information Science

Description

Type: Full-Time, Tenure-Track
Faculty Rank: Associate Professor
Salary: $90,000/year
Location: Chicago, IL
Department: Gwendolyn Brooks Library, Chicago State University
Posted: 11/07/2025
Posting Number: F260039P


Position Summary

The Gwendolyn Brooks Library seeks an innovative, collaborative, student-success-oriented librarian to serve as Research Services Coordinator. This 12-month faculty position involves leading a team of research and instruction librarians, overseeing reference and research services, and advancing a new reference service model. The role requires engagement in library instruction, consultation, collection management, and student development.


Key Responsibilities

  • Lead a team of librarians in delivering reference and research services

  • Implement and advance a new reference service model

  • Manage on-call librarian schedules and reference service hours

  • Develop, review, and approve reference policies, procedures, and communications

  • Update Reference Handbook, LibGuides, and collections

  • Serve on the Collections Committee

  • Supervise and train student employees

  • Participate in reference services, instruction, research consultations, subject liaison, and collection development


Required Qualifications

  • MLS or equivalent degree from an ALA-accredited institution

  • Minimum of 6 consecutive years of professional experience in reference and instruction services

  • Proven experience in in-person and virtual reference services and library instruction

  • Knowledge of emerging trends in reference service and library technology

  • Experience with Springshare LibApps (LibGuides, LibAnswers, LibWizard, LibInsight)

  • Excellent oral/written communication, interpersonal, organizational, analytical, and problem-solving skills

  • Demonstrated ability to work collaboratively and implement change


Preferred Qualifications

  • 10+ years of professional experience in reference and instruction services

  • Leadership and project management experience

  • Experience with student success initiatives, virtual instruction, outreach, and engagement

  • Experience with collection development, liaison roles, or sciences/health sciences

  • Evidence of active professional service and development

  • Second master’s degree (required for tenure eligibility) in sciences, health sciences, or instructional design


Benefits

  • Health, dental, life insurance, and other CSU benefits

  • Tuition waiver for CSU employees


Educational Requirement

  • MLS or equivalent ALA-accredited degree

  • Second master’s degree required for tenure eligibility


This is a high-level leadership faculty position combining administration, instruction, research support, and collection management, ideal for a candidate with extensive experience in reference services and library instruction.